Refund policy
Return Policy
We want every customer to be fully satisfied with their purchase, and we strive to provide the best service possible. Returns are accepted within 14 days of your purchase date. Below are the key details of our return policy:
Damages and Issues
Please inspect your order upon arrival and contact us immediately at jeff@acinked.com if the item is defective, damaged, or if you received the wrong item. We’ll evaluate the issue and work to make it right.
Returns Accepted Within 14 Days
You have a full 14 days from the date of purchase to return eligible items.
No Restocking Fee
We believe in fair and transparent policies—there are no restocking fees on returns.
No Final Sale Items
All items, excluding final sale items, are eligible for return. Please note that final sale items are non-returnable.
Return Inspection Policy
All returned items will be thoroughly inspected upon receipt to ensure everything was returned in proper condition. Refunds will only be issued for items that are received undamaged and complete. Items showing damage caused by customer misuse or neglect will not be eligible for a full refund.
How to Initiate a Return
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Contact Us: Email us at jeff@acinked.com to initiate your return.
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Pack Your Items: Securely pack the items, including all original packaging and accessories.
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Ship the Package: ACinked 1410 Starr Rd Punxsutawney PA, 15767
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Receive Your Refund: After we inspect and approve the return, your refund will be processed. Please allow 7–10 business days for the funds to reflect in your account.
If you have any questions or need further assistance, don’t hesitate to reach out. Thank you for choosing ACinked!